Privacy Policy

• This privacy policy (“Privacy Policy”) sets out the ways in which SPORTFIVE (“we, us, our”) collect, use and share your personal data (“your information”) in connection with our business. It also explains what rights you have to access or change your personal data. We are the data controller which means we decide how your information is used and protected. We take your privacy and our responsibility to protect your information seriously. Read our Privacy Notice to understand: 

  • Who we are 
  • What information we collect about you
  • How we use your information
  • Who can see your information
  • When we share your information
  • How we look after your information
  • How long we keep your information
  • International transfers of your information 
  • Your rights and choices

WHO WE ARE

Responsible for data processing - i.e. the person who decides on the purposes and means of processing personal data - in connection with the services is 

SPORTFIVE Germany GmbH
Barcastraße 5
22087 Hamburg
Tel.: +49 (0)40 376 77-0
Fax: +49 (0)40 376 77-129
E-Mail: de.info@sportfive.com

USt.-IdNr.: DE814116740
Seat and register court: Hamburg HRB 10 22 66
CEO: Philipp Hasenbein, Hendrik Schiphorst

3. Data protection officer

If you have any questions about our data protection measures, the processing of your data or the protection of your rights as a data subject, you can contact us and our data protection officer as follows:

External data protection officer

ePrivacy GmbH
represented by Prof. Dr. Christoph Bauer
Burchardstraße 14, 20095 Hamburg

For all questions and concerns regarding your data, please contact de.info@sportfive.com

If you wish to communicate directly with our data protection officer (for example, because you have a particularly sensitive request), please contact him by post, as communication by e-mail can always have security gaps. Please state in your inquiry that your request relates to the company SPORTFIVE Germany GmbH.

WHAT INFORMATION WE COLLECT ABOUT YOU

The information you provide to us might include: your name (mandatory), first name (mandatory), user name (mandatory), postal address (optional), email address (mandatory) and phone number (optional)  We collect your information when:

• setting up an user account for the Clubplatform
• connecting your Facebookt account to Clubplatform

HOW WE USE YOUR INFORMATION

We use your information lawfully. We do not sell your information to third parties. However, we may share your information as set out in the section ‘When we share your information’. The details of how we use your information and the legal bases for our use are set out below: 

We will sometimes use your information on the basis of our ‘legitimate business interests’ (our “legitimate interests”). This means, for example, our legitimate interests in conducting and managing our business and our relationship with you. Where we use your information for our legitimate interests, we make sure that we take into account any potential impact that such use may have on you. Our legitimate interests do not automatically override yours and we will not use your information if we believe your interests should override ours unless we have other grounds to do so (such as your consent or a legal obligation). If you have any concerns about our processing you have rights and choices which include the right to object or rectify (please see the section headed ‘Your rights and choices’). We may use your information for the purposes listed below on the basis of our legitimate interests: 

• to respond to an email that you have sent to us directly
• to operate a safe and lawful business or where we have a legal obligation
• to enable us to comply with our policies and procedures and enforce our legal rights, or to protect the rights, property or safety of our employees
• to personalise, enhance, modify or otherwise improve the services and/or communications that we provide to you
• to detect and prevent fraud and unauthorised access or illegal activity
• to improve security and optimization of our network sites and services including trouble shooting, testing and software development and support.

WHO CAN SEE YOUR INFORMATION

Your information may be processed by our staff or by the staff of third parties we work with to deliver our business. Processing can mean any activity that involves the use of information about someone that can identify them. All uses, for example, obtaining, recording, storing, disclosing, organising, retrieving, deleting and destroying are types of data processing. We take measures to ensure that third parties processing your information on our behalf are acting lawfully in accordance with our instructions and are subject to appropriate confidentiality requirements. We also have adequate technical and organizational safeguards in place in our company and with third party processors to protect your information. Third party processors of your information include

• our Website hosts and operators, IT support providers, database operators, site analytics providers and software developers
• our financial services and payment service provider
• our auditors, technical consultants and legal advisors

WHEN WE SHARE YOUR INFORMATION

We share your information within the companies that make up the SPORTFIVE group of companies as well as with our parent company and their parent company. Where we share your information outside our group of companies you will be asked to consent to a third party sharing your information and if you choose to give your permission any interaction you have with a third party is governed by their privacy terms. The third party becomes a joint data controller of your information with us. This means that the third party can make decisions about how to use your information. Before we share your information we require third parties to enter into a data sharing agreement which stipulates that they must maintain appropriate security to protect your information from unauthorised access, processing or use. We will share your information with the following third parties: 

• any prospective seller or buyer of businesses or assets, only in the event that we decide to acquire, transfer or sell any business or assets
• any other third parties (including legal or other advisors, regulatory authorities, courts and government agencies) where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law or where we have a legal obligation to do so.

YouTube API Client

On this website, we use the YouTube API services provided by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, hereinafter „Google”) to enable Backend User to establish a connection between the respective app and a certain YouTube channel.

The YouTube API Client stores, accesses or collects (or allows third parties to do so) information directly or indirectly on or from users’ devices, including by placing, accessing or recognizing cookies or similar technology on users' devices or browsers.

By using the YouTube API Services you agree to be bound by the YouTube Terms of Service , which you can find here: https://www.youtube.com/t/terms

For information on how Google processes personal data, including how to exercise your data subject rights against Google, please refer to Google's Data Policy under: https://policies.google.com/privacy

HOW WE LOOK AFTER YOUR INFORMATION

We look for opportunities to minimise the amount of personal information we hold about you. Where appropriate we anonymise and pseudonymise your information. We use appropriate technological and operational security measures to protect your information against any unauthorised access or unlawful use, such as:

• ensuring the physical security of our offices or other sites
•  ensuring the physical and digital security of our equipment and devices by using appropriate password protection and encryption
• maintaining a data protection policy for, and delivering data protection training to, our employees
• limiting access to your personal information to those in our company who need to use it in the course of their work.

HOW LONG WE KEEP YOUR INFORMATION

We will retain your information for as long as it is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our legitimate interests. We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time that we need to keep it. For example,

• we archive our email and paper correspondence regularly and destroy unnecessary information
• we operate a best practice email retention policy requiring password-protected folders and departmental shared drives to provide restricted access to information
• deleted emails are auto-deleted periodically
• conduct regular access reviews to keep access profiles and policies up to date
• we conduct periodic review and purge cycles of documents in accordance with our document retention policy
• we maintain a suppression list of email addresses of individuals who no longer wish to be contacted by us. So that we can comply with their wishes we must store this information permanently

YOUR RIGHTS AND CHOICES

You have different rights, and in particular a right of access, rectification, erasure, restriction and objection to the processing of your information as well as the right to portability. 

Your right to object

You have the right to object to our using your information for direct marketing and on the basis of our legitimate interests (refer to section ‘How we use your information’ above to see when we are relying on our legitimate interests). If you want to do this you can contact us using the details in the section ‘Who we are’. 

Your right to withdraw consent 

The right to withdraw your consent for our use of your information in reliance of your consent (refer to section ‘How we use your information’ to see when we are relying on your consent), which you can do by contacting us using any of the details in the section ‘Who we are’.

Your Right of erasure ("right to be forgotten") 

You have the right to request that we delete personal data relating to you without undue delay, provided that one of the grounds set out in Article 17(1) of the GDPR applies and the processing is not necessary for any of the purposes set out in Article 17(3) of the GDPR. As soon as you request the deletion of your personal data from us, we will delete the personal data you entered from our system and, insofar as it concerns mandatory data (username, name and email address), deactivate your account.

Your other rights and choices 

You also have other choices and rights in respect of the information that we hold about you, including:

• the right to request access to the information that we hold about you to check that we are acting lawfully
• the right to receive a copy of any information we hold about you in a structured, commonly used, machine readable format or in another format of your choice;
• the right to request that we transfer your information to another service provider in a structured, commonly used, machine-readable format
• the right to ask us to correct information we hold about you if it is inaccurate or incomplete
• the right to ask us, in certain circumstances, to restrict processing of your information  

You may exercise your rights and choices by contacting us using the details above in the ‘Who we are’ section. 

Your right to complain 

Please contact us if you have any questions or are unhappy about the way your information is used. We hope we will be able to resolve any problems or issues you may. 

CHANGES TO THIS PRIVACY NOTICE

We may make changes to this Privacy Notice from time to time to stay abreast of technological developments, industry practices and regulatory requirements, or for any other reason. Any changes will be directly updated on our Website. This Privacy Notice was updated on Thursday, March 7, 2024